Delivery and Refund Policy

Course Name: Cold Email System 2.0 | Powered by AI

Course Provider: Digitory HQ by Sam Novel

Effective Date: 1st November 2025

1. Overview

This Delivery & Return Policy outlines how the digital course content for Cold Email System 2.0 | Powered by AI (“the Course”) is delivered to enrolled participants and clarifies the return/refund policy associated with this purchase.

By purchasing or accessing the Course, you agree to this policy in full.

2. Nature of the Product

The Course is a 100% digital product, consisting of:

A downloadable PDF course material, and
A Blueprint, which is shared separately via email once the participant completes the initial exercises or lessons.

No physical items will be shipped.

3. Delivery Process

a. Immediate Access

Upon successful payment, participants will:

Instantly receive access to the main course PDF via the purchase confirmation page or download link.
Receive an email confirmation containing their order details and access instructions.

b. Blueprint Delivery

The Cold Email System Blueprint will be sent separately to the participant’s registered email address after completion of the initial exercises or topics.

This step ensures effective learning outcomes by encouraging participants to first master the basics.

4. Delivery Method

All course materials are delivered digitally only through:

A direct download link displayed post-purchase, and/or
An email sent to the registered address with course access information.

Participants must ensure that their email address is valid and active to receive all course components.

5. Delivery Timeline

Course access is provided immediately after successful payment.
The Blueprint is typically shared within 3–7 working days after verification of progress (or upon submission of initial exercises).
In rare cases of delay (due to technical or verification reasons), participants will be notified via email.

6. Delivery Confirmation

Once payment is confirmed, a confirmation email is automatically sent.

If you do not receive your confirmation or access link within 1 hour, please:

Check your spam/junk folder.
Contact our support team for assistance (details below).

Our team will re-verify and ensure delivery within 24–48 hours of your query.

7. Return & Refund Policy

As stated in our Terms & Conditions, this course follows a strict No Refund, No Return policy.

Since this is a digital educational product with immediate access upon payment, we cannot offer refunds, returns, or exchanges under any circumstances.
By purchasing this course, you acknowledge that you have read the course description, understand the digital nature of the product, and agree to this non-refundable policy.
Refunds will not be issued for reasons such as lack of results, change of mind, misunderstanding of content format, or non-usage.

All sales are final.

8. Non-Delivery or Technical Issues

In case of non-receipt of access links, failed downloads, or technical delivery errors:

Please contact our support team within 7 days of purchase with proof of payment.
Upon verification, we will resend the download link or grant renewed access to the materials.
No refund will be processed in such cases — only redelivery or reactivation will be arranged.

9. No Physical Shipment

Please note that no printed materials, USB drives, or other physical products are sent.

All content is digitally delivered via email or online download.

10. Modification of Policy

Digitory HQ reserves the right to modify or update this Delivery & Return Policy at any time to improve user experience or reflect changes in process.

The updated policy will be posted on the official course page and will be effective immediately upon publication.

11. Contact Information

For any delivery or access-related concerns, please contact:

Digitory HQ by Sam Novel

Email: digitoryhq@gmail.com

Location: Gurgaon, Haryana, India